While International Edge/BulbHead International would like to help the victims of counterfeiting we’re not able to reimburse money used to purchase infringing goods since such goods were not bought from International Edge or resellers/distributors, nor do we assist with the resolution of disputes, including assistance with PayPal or credit card refunds. If you are unsure if you are purchasing from an authorized retailer, we encourage you to contact our friendly and knowledgeable support team with the company name or link to the site before making the purchase. We will be happy to confirm the authenticity of the product.
If the product was purchased thru one of our authorized Distributors and or Resellers please contact them directly regarding warranties and or refunds, since their policies may vary.
How is International Edge/BulbHead International addressing counterfeits?
The fight against unauthorized sales and counterfeiting is a long-term commitment to quality and service by International Edge. We are dedicated to ensuring consumers receive the modern technology, beautiful design and world-class support that encompass the brand. To protect customers and business partners, International Edge has a devoted team who actively pursues and investigates counterfeiters. While we are doing everything we can to keep our customers safe, we do not reimburse or refund purchases for infringing goods.